Privacy Policy | Kilcullen Optician - Nichola Kennedy Optometrist

EU GDPR PRIVACY STATEMENT

CHLOJACK LIMITED, T/A

KILCULLEN OPTICIAN

INTRODUCTION

Chlojack Limited, t/a/ Kilcullen Optician is committed to protecting and respecting your privacy. We wish to be transparent regarding how we process your personal information and demonstrate that we are accountable, in accordance with the EU General Data Protection Regulation (EU 2016/679) and The Data Protection Act 2018. It is the intention of this Privacy Statement to explain to you our privacy management practices in relation to the personal information that we collect and process about you.

In accordance with the EU GDPR (2016/679) and the Data Protection Act 2018, Kilcullen Optician is identified as a Data Controller, there may be occasions, when we are also identified as a Data Processor.

This online Privacy Statement relates to personal information which we collect through our website www.kilcullenoptician.com and our associated technologies, including software applications. In addition, the scope of this Privacy Statement extends to include email communication, and CCTV systems. This Privacy Statement does not, however, extend to personal information which is collected and processed manually.

By willingly providing personal and other information, you consent to the terms and conditions of this Privacy Statement. Please read this statement carefully, as this document sets out the basis on how we collect and process the personal information you provide to us.

WHO ARE WE?

Nichola Kennedy, Optometrist is the owner and founder of Kilcullen Optician, located in Kilcullen, Co.Kildare, Ireland. Kilcullen Optician is your trusted provider of eye tests and eye wear. With over a decade of experience , we are proud to be an independent team of dedicated eye care professionals. Our expertise allows us to detect and manage a wide range of eye conditions , ensuring optimal eye health for our patients and clients. We offer a variety of niche, luxury and designer eye wear, contact lenses and accessories.

HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU

When you browse the website www.kilcullenoptician.com, we may ask for personal information, such as your name, and email address. We may also collect information about you when you are on the internet such as the website you came from, IP address, domain types, i.e., co.uk and .com, your browser type, the country where your internet service is located, the pages of our site that were viewed during your visit and search terms you used. This information is only used for our own research and to improve our services to you. In addition, your IP address is used to gather local broad demographic information. To measure the effectiveness of our online presence, www.kilcullenoptician.com may use cookies to determine the path users take on the site and to identify repeat visitors to the website.

Personal information is collected when you register on www.kilcullenoptician.com either by email, or when you complete and submit any of our online forms. The categories of personal information we collect, and process include, name, postal address, email address, telephone contact detail, date of birth, financial information, medical history and health information telephone number. We use the social media platforms of Facebook, and Instagram, personal information may be collected through these channels.

HOW WE USE YOUR PERSONAL INFORMATION

At Kilcullen Optician, we are legally mandated to identify the specific lawful bases which allow us to collect and process your personal information. In accordance with EU GDPR legislation, we rely on the following legal bases. Consent, Contractual Necessity, Legal Obligation, Vital Interest, Legitimate Interest, Public Interest.

There may be occasions when it is necessary to engage with third-party stakeholders and working partners for the following purposes:

To facilitate the delivery of our services

To provide the services on our behalf

To perform related services or,

To assist us in analysing how our services are used.

We may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your personal information.

The following table illustrates the various purposes that your personal information may be collected and processed and the legal bases for processing that personal information. Please note, however, that this is not an exhaustive list of our data processing functions.

SOURCE OF COLLECTION

You provide personal information when you visit www.kilcullenoptician.com. Personal information is also collected when you complete and submit any of our online forms. Personal information may be collected through the social media platforms of Facebook, and Instagram When you have consented to receive our Company Newsletter, personal information is also collected and processed.

COOKIES

Cookies are used on www.kilcullenoptician.com. Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. The website www.kilcullenoptician.com uses cookies which are necessary to enable core functionality, such as security, network management and accessibility.

You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse cookies, you may not be able to use some portions of the service. For full information on the use of Cookies, we would refer you to our separate Cookie Policy which you will find on www.kilcullenoptician.com

THIRD PARTY SITES

There may be occasions when www.kilcullenoptician.com contain links to other sites. If you click on a third-party link, you will be directed to that site. Please be aware that these third-party sites are not operated by Kilcullen Optician, we strongly advise that you review the privacy statements of any third-party sites. We do not take any responsibility for the content of privacy statements or practices of any third-party sites or services.

INTERNATIONAL TRANSFERS

We do not actively transfer personal information beyond European territories. However, personal information entered on www.kilcullenoptician.com may be transferred to a server in the United States of America and stored there.

Please note that outside the EU and the EEA different standards of data protection might apply. By completing and submitting any online forms, on our website, you acknowledge and consent that data may be transferred across international borders, including to countries outside the EU and the EEA.

Kilcullen Optician will ensure that when personal information is transferred outside the EU and the EEA that local data protection standards meet EU GDPR requirements.

SECURITY OF PERSONAL INFORMATION

We are committed to the protection and security of your personal information. A variety of security technologies and procedures has been implemented to protect your personal information from unauthorised use and access, accidental loss, unlawful destruction, alteration, unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of databases, nor can we guarantee that information that you supply will not be intercepted while being transmitted to over the internet. Strict security controls have been implemented to ensure that your privacy is safeguarded at every level. We will continue to revise policies and procedures and review systems, and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information, we use appropriate security measures to prevent your personal information from being compromised in any way. When you contact Kilcullen Optician to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information.

RETENTION OF PERSONAL INFORMATION

We do not retain personal information for longer than is considered necessary to enable us to provide our products and services. Independent Statutory legislation, and Regulatory obligations will influence the retention period of various categories of personal information that is collected and further processed. Further information regarding the retention of personal information is detailed in our separate EU GDPR Retention Policy, a copy of which is available upon request.

CHILDREN

Taking into consideration the nature of the services we provide, there are circumstances when we collect and process personal information relating to children under the age of 16 years. In such situations we however, obtain explicit Parental and Guardian consent.

DO WE SHARE YOUR PERSONAL INFORMATION?

There may be circumstances when Kilcullen Optician is legally mandated to share personal information in accordance with Independent Statutory legislation and regulatory requirements. In addition, there may be circumstances where it is necessary to share personal information with our Working Partners and Stakeholders to enable us to provide and deliver our products and services efficiently. We will ensure that all Data Sharing Agreements and Contracts have been implemented prior to the sharing of any personal information. Access to personal information to external Stakeholders and Working Partners will only be afforded when a specific legal and lawful purpose (s) has been identified. Detailed below is a list of Stakeholders and Working Partners with whom personal information may be shared for the purposes of providing our services to our clients. This list is, however, not exhaustive:

IT Provider/Support
Web Hosting Co
Business Partners/External Stakeholders
Saas Providers
Payment Gateway Providers
Couriers

DATA SUBJECT RIGHTS

In accordance with the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Act (2018) you are afforded the following rights in certain circumstances.

Right of Access: You have the right to obtain confirmation whether personal information is collected and processed about you and where that is the case, access to the personal data, including the purposes of processing and the categories of personal data concerned. The recipients or categories or recipients to whom the personal information have been or will be disclosed. You may also submit a written request for a copy of personal information you believe is processed about you.

Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.

Right to Erasure: You may request Kilcullen Optician to delete your personal information however, this is not an absolute right, and any such request will be considered in accordance with EU GDPR legislation and local legislation.

Right to Restrict & Object: You have the right to restrict and object to Kilcullen Optician using your personal information.

Right to Data Portability: Upon receipt of your written request, where possible, a digital copy of your personal information can be shared with you or another organisation.

HOW TO CONTACT US

In the event you have any questions regarding how we collect and process your personal information you an email to dataprotection@kilcullenoptician.com

The Data Commissioner’s Office can be contacted at: 21 Fitzwilliam Square South, Dublin 2. (Tel No: 00 353 578684800)

CHANGES TO THIS PRIVACY STATEMENT

This Privacy Statement will be updated from time to time, particularly to reflect any changes made, regarding how we collect and process your personal information. Details of any changes made will be posted here. By continuing to use www.kilcullenoptican.com after any changes are posted, you accept and agree to the privacy statement as modified.

OCTOBER 2024